Effective Date: 12/06/2026
GetHuduma (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the GetHuduma website, mobile applications, and related services (collectively, the “Platform”).
By accessing or using GetHuduma, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide, including:
- Full name
- Anuani ya barua pepe
- Phone number
- Physical address
- Profile photo
- Business information
- National identification details (where required)
- Payment information
- Service requests and project descriptions
- Communications with other users or GetHuduma support
1.2 Information Collected Automatically
When you use the Platform, we may automatically collect:
- IP address
- Device information
- Browser type
- Operating system
- Location data
- Usage information
- Login activity
- Cookies and tracking technologies
1.3 Information from Third Parties
We may receive information from:
- Payment providers
- Identity verification services
- Social media integrations
- Marketing partners
- Analytics providers
2. How We Use Your Information
We use personal information to:
- Create and manage user accounts
- Match Clients with Service Providers
- Process transactions and payments
- Verify identities
- Improve Platform functionality
- Provide customer support
- Detect fraud and security threats
- Send service-related notifications
- Comply with legal obligations
- Conduct research and analytics
3. Legal Basis for Processing Information
We process personal information when:
- You provide consent
- Processing is necessary to perform a contract
- We have a legitimate business interest
- We must comply with legal obligations
4. Sharing of Information
We may share information with:
Service Providers and Clients
Information necessary to facilitate service transactions may be shared between users.
Payment Processors
Payment information may be shared with authorized payment providers to process transactions securely.
Third-Party Service Providers
We may share information with trusted vendors who assist with:
- Hosting services
- Analytics
- Security services
- Customer support
- Payment processing
Legal Authorities
We may disclose information when required by law or to:
- Comply with legal obligations
- Respond to court orders
- Protect rights and safety
- Investigate fraud
5. Payment Information
GetHuduma does not store complete payment card information on its servers unless specifically stated.
Payments are processed through secure third-party payment providers that maintain their own privacy and security standards.
6. User Communications
Messages exchanged through the Platform may be monitored or reviewed when necessary to:
- Prevent fraud
- Investigate complaints
- Enforce Terms of Use
- Improve platform safety
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Improve user experience
- Analyze Platform performance
- Deliver relevant content
Users may disable cookies through browser settings, although some features may not function properly.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Account information may remain archived for legal, tax, fraud prevention, or compliance purposes even after account closure.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
- Misuse
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. User Rights
Depending on applicable laws, users may have the right to:
- Access their personal information
- Correct inaccurate information
- Request deletion of information
- Restrict certain processing activities
- Withdraw consent
- Object to certain uses of data
Requests may be submitted using the contact information provided below.
11. Account Deletion
Users may request account deletion by contacting GetHuduma Support.
Certain information may be retained where required for:
- Legal compliance
- Fraud prevention
- Tax obligations
- Dispute resolution
12. Children’s Privacy
GetHuduma is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware of such information, we will take reasonable steps to remove it.
13. International Data Transfers
Where necessary, personal information may be processed or stored in countries outside the user’s country of residence.
By using the Platform, users consent to such transfers where permitted by law.
14. Third-Party Links
The Platform may contain links to third-party websites and services.
GetHuduma is not responsible for the privacy practices of third-party websites. Users are encouraged to review their privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon publication on the Platform. Continued use of GetHuduma after updates constitutes acceptance of the revised Privacy Policy.
Wasiliana nasi
If you have questions regarding this Privacy Policy, please contact:
GetHuduma Support
Barua pepe info@gethuduma.com
Website: www.gethuduma.com
17. Consent
By creating an account, accessing, or using GetHuduma, you acknowledge that you have read, understood, and agreed to this Privacy Policy.